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How to design an onboarding experience that sticks
In today’s hybrid, fast-moving workplace, onboarding is about so much more than paperwork and tech setup. It’s your first and best chance to shape how new hires feel, think, and act. Done well, onboarding is a cultural accelerant that embeds values and sets behavioural expectations from day one. Using our Inspire, Train, Sustain (ITS) framework, here’s how to design a 90-day blended onboarding experience that sets new starters up for success - even when onboarding remotely.
Inspire change from the inside out
Change only happens when people do things differently, and they need both motivation and capability to get there. Find out how to use learning to spark motivation from within, tapping into autonomy, mastery and purpose to help teams make change happen.
Delivering exceptional customer experiences at JLP
We teamed up with the John Lewis Partnership (JLP) to create engaging till training that quickly establishes the required skills for new starters while making sure every customer enjoys the same high standard of service in every store.
Transforming employee experience though learning
A discussion between Georgie Cooke of Lima Delta and Ashley Hinchcliffe of MAAS Marketing about the crucial link between employee experience and L&D. They explore why audience insights matter, how to personalise learning, and the necessity of aligning L&D with business goals.
